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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Susan McLamara

October 19, 2026

5 out of 5 rating by Susan McLamara
"Kind courteous and thoughtful. Provided thorough explanation of policy and options"
We responded:
"Susan, thank you so much for your kind words! We're so glad to hear that you had a positive experience with our office. we believe it's important for our customers to understand their coverage and the options available to them so they can make confident decisions about their insurance needs. We truly appreciate you trusting our team and look forward to being here whenever you need us! - Casie"
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Alyssa Flinn

October 16, 2026

5 out of 5 rating by Alyssa Flinn
"I’ve had a great experience with Casie Johnson State Farm for auto insurance. Rebecca is friendly, professional, and helpful. They take the time to answer my questions, explain things clearly, and make the process easy and stress-free. They really value their customers. I would definitely recommend Casie Johnson State Farm to anyone looking for reliable auto insurance and great customer service!"
We responded:
"Alyssa, thank you so much for your kind words and recommendation! We're so happy to hear that Rebecca has made your experience with our office such a positive one. We always want our customers to feel comfortable asking questions and confident in understanding their coverage. Providing friendly, helpful service and making the insurance process as easy as possible is important to us. We truly appreciate you trusting our office with your auto insurance needs and look forward to being here whenever you need us! - Casie"
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Donald Garlinger

October 16, 2026

5 out of 5 rating by Donald Garlinger
"⭐⭐⭐⭐⭐ Excellent State farm Agency and Outstanding Staff!

I highly recommend this insurance agency! The staff is friendly, professional, and always willing to go above and beyond to help. They take the time to answer questions, explain everything clearly, and make sure you feel comfortable and confident with your insurance needs.

It’s refreshing to work with people who genuinely care about their customers and are always ready to lend a helping hand. Their outstanding customer service and willingness to help make the entire experience easy and stress-free.

If you’re looking for an insurance agency with a helpful, caring, and knowledgeable staff, this is definitely the place to go!"
We responded:
"Thanks, Don! Glad to hear we could fulfill your insurance needs. If anything else comes up, please feel free to reach out!"
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Celyn Garrett

October 15, 2026

5 out of 5 rating by Celyn Garrett
"I love it and they get so much affordable Thank you so much"
We responded:
"Celyn, thank you so much for your kind words! We're so happy to hear that you've had a great experience with our office and that we were able to help you find affordable coverage that fits your needs. We truly appreciate you trusting us with your insurance needs and look forward to being here whenever you need us! - Casie"
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Lisa Scovronski

October 8, 2026

5 out of 5 rating by Lisa Scovronski
"I would highly recommend Casie Johnson’s State Farm agency. They are available any time I have questions and went above and beyond when I had a loss at my property."
We responded:
"Lisa, thank you so much for your kind words and recommendation! We truly appreciate the trust you place in our office. We know how stressful it can be when you experience a loss, and we're so glad we could be there to help you through the process. Our goal is always to make sure our customers feel supported and know they can count on us when they need us most. Thank you for allowing us to take care of your insurance needs! - Casie"
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kaye phillips

September 17, 2026

5 out of 5 rating by kaye phillips
"Very friendly"
We responded:
"Thank you, kaye! Your review means a lot to us. We're glad we could help and we're here whenever you need us!

Casie Johnson - State Farm Insurance Agent"
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Mary Birkhimer

July 27, 2026

5 out of 5 rating by Mary Birkhimer
"Great service and wonderful staff."
We responded:
"Hi Mary! Thank you for the kind words—great service and wonderful staff is exactly what we aim for. We appreciate you!
Casie Johnson - State Farm Agent"
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Kailey Yeager

July 21, 2026

5 out of 5 rating by Kailey Yeager
"I called and talked to Erin. She was super helpful and talked me through all the questions I had. I highly recommend!"
We responded:
"Thank you for sharing your thoughts! We’re so glad you’re happy with our service at our Wintersville State Farm office. If you ever have questions or need help, we’re always here for you.

Casie Johnson - State Farm Insurance Agent"
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Laicee Howard

July 14, 2026

5 out of 5 rating by Laicee Howard
"Katie was amazing to work with! She provided detailed explanation for each policy option and made the switch extremely smooth and comfortable"
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Bobbie Jo Agin

July 13, 2026

5 out of 5 rating by Bobbie Jo Agin
"We've been with State Farm for over 30 years. Always kind and responsive. Never had any issues at all. Great rates also!!"
We responded:
"We appreciate the kind words,! Our Wintersville team is always happy to help.

Casie Johnson - State Farm Insurance Agent"
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Tammy Cline

July 10, 2026

5 out of 5 rating by Tammy Cline
"Best insurance team ever! We've been customers forever and they take great care of us. The girls are friendly, courteous and they know their stuff! I give them 10 out of 5 stars!"
We responded:
"A big thank you for trusting our Wintersville team with your insurance needs. We’re so glad to hear you had a great experience with us.

Casie Johnson - State Farm Insurance Agent"
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ronald tweedy

July 8, 2026

5 out of 5 rating by ronald tweedy
"Easy to work with"
We responded:
"We truly appreciate the kind words! Our Wintersville State Farm team always strives to do our best — thank you for noticing.

Casie Johnson - State Farm Insurance Agent"
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Mike Jenkins

June 6, 2026

5 out of 5 rating by Mike Jenkins
"Employees are knowledgeable, friendly, and professional."
We responded:
"Five stars — thank you so much! We’re so glad you chose our Wintersville office for your insurance needs.

Casie Johnson - State Farm Insurance Agent"
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Carole Smith

May 21, 2026

5 out of 5 rating by Carole Smith
"Cassie Johnson - State Farm Ins, was so helpful in getting me the best rate for my vehicle. Very knowledgeable, polite and helpful. I highly recommend."
We responded:
"Thanks for the 5-star shout-out, Carole! We’re so glad you found value in working with us for your insurance. Thanks for being a State Farm customer!

Casie Johnson - State Farm Insurance Agent"
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Cody Hennis

May 8, 2026

5 out of 5 rating by Cody Hennis
"Fantastic service from the staff at Casie Johnsons State Farm office! So nice having a great group of people to help you out! 10/10 highly recommended!!"
We responded:
"Hi Cody, thank you so much for your kind words and for taking the time to share your experience with Casie Johnson’s State Farm office! We’re thrilled to hear that our team provided you with the exceptional service. We’re delighted that you felt supported every step of the way. Your recommendation means the world to us!"
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Rose Grimm

April 14, 2026

5 out of 5 rating by Rose Grimm
"Casie and the team working at this State Farm Location are wonderful. They are so knowledgeable and always confidently answer all our questions. When my husband passed away recently they were very helpful in leading me in all the pathways I needed to go to get things done with policy, license, and form changes."
We responded:
"Thank you so much for your kind words and heartfelt review. We are deeply sorry for your loss and honored that we could provide support and guidance during such a difficult time. It means a lot to us to know that our knowledge and assistance helped you navigate the necessary steps with confidence. Please don't hesitate to reach out if you need anything else - we're here to help. - Casie"
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Jason gomel

March 19, 2026

5 out of 5 rating by Jason gomel
"Best service ever!!! Friendly team and incredibly helpful when you need them the most!!!"
We responded:
"Thank you for the amazing review, Jason! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. - Casie"
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Fred Younce

February 24, 2026

5 out of 5 rating by Fred Younce
"Had an excellent experience. Rebecca was outstanding. Would highly recommend."
We responded:
"Hi Fred! Thank you so much for your kind review. I am so glad you had an excellent experience. Please let us know if there is anything we can assist you with in the future! - Casie"
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Jason Talkington

January 25, 2026

5 out of 5 rating by Jason Talkington
"It was a great experience working with this agent to bundle homeowners and auto insurance. The Office Associate I dealt with was Rebecca Blankenship, and she was very friendly and informative. She took the time to explain the process thoroughly and answered all of my questions in detail. After speaking with her, I felt like I could make informed choices regarding my circumstances. I had also sent her several texts throughout the process, and she was very responsive. I ended up with a great deal for the bundled insurance, and I feel like I made a solid choice."
We responded:
"Hi Jason! Thank you so much for your kind review! I'm thrilled to hear that Rebecca provided you with such friendly, informative, and responsive service throughout your home and auto bundle process. Our goal is always to help customers make confident and informed decisions, and I'm glad Rebecca was able to help you do just that. Please don't hesitate to reach out if you need any further assistance with your insurance needs! - Casie"
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Mark Dettorre

December 2, 2025

5 out of 5 rating by Mark Dettorre
"Great customer service was able to keep all of my coverages the same and save me money every month had most of the information needed without me having to jump through a bunch of hoops! Highly recommend Rebecca for all your insurance needs she has been amazing to work with and is very knowledgeable when it comes to coverages!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dale Mitchell

November 18, 2025

5 out of 5 rating by Dale Mitchell
"Rebecca was super helpful. I’m so grateful my girlfriend Amy Gabric told me about this insurance company."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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G Brown

August 22, 2025

5 out of 5 rating by G Brown
"We just changed our insurance and are so pleased with the experience we had with
Katie who answered all of our questions and was absolutely a delight to talk with!
She was very knowledgeable and told us if we ever had questions to call anytime.
Casie you have an absolute gem working in your office!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Thank you for the compliment for Katie. We couldn't agree more. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Bethany S

August 1, 2025

5 out of 5 rating by Bethany S
"Lovely workers. Everyone is nice with a smile on their face and happy to help! You don't see that many places anymore. It definitely has a personal touch and the whole place feels professional yet comfortable!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jeani Hornick

July 29, 2025

5 out of 5 rating by Jeani Hornick
"I have been wanting to switch insurance companies for weeks and finally took the leap. Very satisfied with my new coverage and pricing. Casie Johnson has been a doll to work with."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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jerry cline

July 10, 2025

5 out of 5 rating by jerry cline
"Rebecca was very easy to work with, she made the experience a great one, knowledgeable and answered every question I had making sure I had the coverage needed. She was able to provide me with more coverage for less money than I was already paying.
I would recommend giving her a call to see what she can do for you as well."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"